Support

We're here to help

Questions, feedback or a problem with an estimate? Get in touch and we'll get you sorted.

Email support

The quickest way to reach us. We aim to reply within one working day.

support@quickassess.uk

Manage your subscription

Update payment, view renewal date or cancel — all handled by Google Play.

Open Google Play subscriptions
FAQ

Common questions

How do I create my first estimate?

Enter the vehicle registration and pick the body type to load the matching diagram. Tap each damaged panel, choose the operation (repair, renew, paint, blend, R&R), and QuickAssess totals the labour, parts and paint & materials. Then generate the PDF to send to your customer.

How do I set my labour rate and markups?

Open Settings and set your labour rate (per work-unit/hour), parts markup and VAT status. Every estimate then uses your figures automatically.

Does it work offline?

Yes. Estimates are stored on your device, so you can price a job at the car without a signal. You'll only need a connection to start the app the first time, manage your subscription and receive updates.

Where is my data stored?

Your estimates, customer details and photos are stored locally on your device. See our Privacy Policy for the full detail.

I changed phones — how do I move my subscription?

Install QuickAssess on the new device and sign in with the same Google account. Use "Restore purchases" in the app if prompted. Note that estimates saved on the old device stay on that device unless you export them.

The free trial isn't showing — why?

The 14-day free trial is available once per Google account. If you've trialled or subscribed before on the same account, Google won't offer the trial again. Trying on a fresh Google account will show it.

How do I request a refund?

Subscriptions are billed by Google Play, so refunds are handled through Google. See our Terms of Service, or email us and we'll point you in the right direction.